Yes, we purchase goods based on a commission fee: 35% for items up to CZK 10,000, and 25% for items over CZK 10,000. We also offer buyouts on items upon agreement. If you’re thinking about clearing out your wardrobe, feel free to email us at info@vaultconcept.cz to arrange a meeting or a call with one of our team members!

Yes. We accept contributions of clothing that have been washed and packed neatly into bags. Our team then carefully selects pieces that will go into our shop and the pieces that don’t make the fit are sent to various charity organisations. To donate please send us an email at info@vaultconcept.cz to arrange a meeting or a call with a member of our team!

Unfortunately, we do not have a physical store at this time. You can find us online or at various locations around Prague during our frequent pop-up events. To always stay on track with our newest collections and pop-ups follow us on Instagram.

We find value in offering you high-quality and long-lasting pieces that have been carefully curated to fit into our vision. Therefore we aim to release new collections every month or so. You can follow us on our social media accounts to stay up to date with each new release.

The Vault does not differentiate between genders and therefore all our clothes are presented as unisex. To find your perfect fit, follow our measurements and sizes listed in the description of each product. To give you a better idea, we also list the model measurements and the sizes normally worn by them. If you order something that does not quite fit, you can always return it. For more information check out our Shipping & Delivery.

Although our clothes go through a thorough cleaning process, we recommend that you always wash your newly purchased clothes before wearing them in case of sensitivity to the cleaning products we use. For more information on how to best care for your newly acquired garments read our care guide in the question below.

The Vault aims to provide you with as many clothes containing natural fibers as possible, which guarantees not only that the garment will last you a lot longer, but that it is also healthier for both you and the planet, and let’s face it, feels much nicer. However, having clothes from natural fibers usually means you have to pay a little extra attention when washing and treating your clothes. This guide has been created for you to make sure that your cashmere jumper stays soft forever, or that the wooly jumper actually stays the same size as when you first bought it. We always recommend following the washing symbols guide that you can usually find on your garment. However, since our products are preloved and vintage it sometimes happens that they are missing their symbols guide and tags with the material, which can make it hard to know how to properly clean them. In this case, we always recommend washing your clothes at no more than 30 degrees on a minimum amount of turns. Separate light from darker colors, while being mindful of different fabrics, and avoid bleach and fabric softeners which are both damaging to fabrics To ensure your garment’s longevity the best way to dry your clothes is to skip the dryer and air-dry your clothes instead. Gently shake them out and hang them on a drying rack or hanger.